What are cookies? And why do we use them?
There are lots of misconceptions about cookies and what they are for. At repaircover we believe in being open, upfront, and honest. In this section repaircover briefly explain the cookie types used and how they benefit your experience using the website.
Cookies are used by almost all websites. They contain simple pieces of information, and they are downloaded on to your computer when you visit the repaircover website. Cookies are not programs; they are simple text files that can be used by a website for various purposes. At repaircover we use cookies to ensure our website works efficiently and also to observe visitor behaviour during a session. All the information contained in these cookies is used to ensure the website works correctly, delivers the performance you expect and also to improve the overall experience offered to visitors and customers. Some of these cookies are essential to the operation of the website.
repaircover typically use cookies for the following purposes:
- To help book and identify your repair as a whole.
- To view visitor behaviour and areas of the site visited.
- To tailor certain content displayed to you.
Overview of the types of cookies used:
Essential - Essential cookies are technical cookies that are required for the operation of the site. Without essential cookies repaircover sites can't operate properly. Typically these cookies are used to support key functions such as the shopping basket and enhanced features like account sign-in.
Performance - These cookies allow repaircover to identify and count the number of visitors to our sites and to see how visitors are using the website. This helps to improve the way repaircover sites work and develop functionality to make shopping with repaircover a more rewarding experience.
Data - Your personal information will be held and used by Pacifica Group Limited and selected companies acting on our behalf. We may disclose your information to our service providers / service engineers to undertake the repair to your appliance and to provide us with relative technical information. We may also use your data for training and testing purposes. We may pass your data to any relevant regulator or dispute resolution provider. If you no longer want your data to be used by third parties or by us for marketing purposes and you have not already notified us, please write to The Data Protection Office, Pacifica Group Ltd, Pacifica House, Rainton Business Park, Houghton Le Spring, England, DH4 5RA.
Use of cookies & consent
As described above repaircover, like most other websites, use cookies in the operation of our website. By using this website, you are agreeing to the use of cookies for the purposes described. If you do not consent to the use of cookies, please refrain from using the site. You can delete and restrict cookie use in your browser:
Checking your settings in Microsoft Edge and earlier versions
- Locate the 'Tools' tab on the menu areas of your browser. Click on this.
- There is an option called 'Internet Options' on the list, select this option.
- This should open a pop-up box with lots of tabbed options. Select the 'Privacy' tab from the list.
- Microsoft Edge has a high, medium, low auto-adjust system for internet content handling. You can configure your own settings by clicking the advanced tab and ticking the 'Override automatic cookie handling'
- Settings above Medium will disable cookies, Medium or below will enable cookies.
Checking your settings in Mozilla Firefox
- Locate the 'Tools' tab on the menu areas of your browser. Click on this.
- From the list of options on the drop-down menu, click on 'Options'.
- There should be a pop-up window appear with tabs along the top. Find the 'Privacy' tab and select this.
- You should now have some options for 'Tracking' and 'History'. Under the 'History' drop down menu, select 'Use customer' settings for history' if you wish to adjust your cookie settings.
Checking your settings in Google Chrome
- Look for the spanner icon in Chrome and click on this.
- From this menu, select settings…
- Within settings you will see tabs on the left-hand side. Select the tab called 'Under the Hood'.
- When this page loads you will see a tab at the top called 'Content Settings' - select this
- This brings up your content controls including cookie permissions - select the option you feel most comfortable with
Checking your settings in Safari
- Locate the Cog icon at the top of your browser and click on this.
- From the list of options select 'Preferences'
- This should open a pop-up window with several tabs along the top. From this list select the 'Privacy' option.
- This will open the tab page that allows you to control the cookie settings on your browser.
Checking your settings in Opera
- Click the Opera file icon in the top left-hand corner of your browser.
- From the drop-down list of options, highlight 'Settings' and then scroll across and select 'Preferences'.
- This should open a pop-up window with tabs along the top. Choose the 'Advanced' tab.
- This shows you the advanced options. On the left-hand side there is an option called 'Cookies' - click on this option.
- This presents the cookie options for your use on this browser.
If you have another browser…
Please check the help settings within your browser or use a search engine to find answers on the best way to enable or disable cookies in your chosen browser. Please remember repaircover are not responsible for the content on external websites.
If you want more information…
You can visit the following website for an in-depth guide to cookies and how to control, delete and understand them.